Corporate Trainings at Cognizant

Cognizant, a global IT leader committed to fostering a diverse and inclusive workplace by partnering with Yunikee and translating key training modules into Indian Sign Language (ISL). This ensured that the deaf and hard-of-hearing employees could not only access and benefit from internal training, but also thrive in their roles.

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Objectives

  1. Enhance Accessibility: To ensure the deaf and hard-of-hearing employees can fully engage with internal training by translating materials into ISL.
  2. Empower Employees: Provide inclusive resources to support the professional development of the deaf and hard-of-hearing and instilling a sense of belonging.
  3. Lead Inclusivity Efforts: Establish Cognizant as a pioneer in accessible corporate training, inspiring industry-wide change.

Strategy & Execution

Identifying Key Content:

Cognizant and Yunikee conducted surveys and interviews to identify essential training modules. The prioritized content included corporate policies, onboarding, career development, cybersecurity, and training on essential software tools.

Translation and Video Adaptation:

Yunikee’s ISL interpreters, specialized in corporate communications translated the materials with technical accuracy. ISL video modules were created with visual aids, captions, and interactive Q&A segments to enhance understanding and engagement.

Integrating into Learning Platforms:

The ISL content was integrated into Cognizant’s Learning Management System (LMS), with added features like easy navigation, playback controls, and bookmarks for a user-friendly experience. Yunikee also trained Cognizant’s L&D team to support employees using these resources.

Raising Awareness:

Cognizant appointed “Accessibility Champions” Team Leads, whose role was to promote inclusivity and encourage discussions. Through this initiative, Cognizant introduced the ISL training resources, using newsletters, intranet articles, and leader-led discussions within the organization.

Results

  • Increased Engagement: Training completion rates among the deaf and hard-of-hearing employees rose by 40%, reflecting improved accessibility and interest.
  • Boosted Satisfaction: Employee feedback showed a 60% increase in satisfaction with training inclusivity, highlighting the positive impact of ISL resources.
  • Industry Recognition: Cognizant’s initiative was recognized in forums for setting a high standard in workplace accessibility and inclusivity.
  • Retention and Growth: The ISL training empowered employees to explore more learning opportunities, leading to greater retention and career advancement within the organization.

Conclusion

Cognizant’s partnership with Yunikeein in creating ISL-translated training resources marks a significant milestone in workplace accessibility. By addressing the needs of deaf and hard-of-hearing employees, Cognizant set a strong example of inclusivity and as a socially responsible leader in the industry.